About this Course

616,904 recent views

Learner Career Outcomes

38%

started a new career after completing these courses

44%

got a tangible career benefit from this course

19%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 28 hours to complete
English
Subtitles: Chinese (Traditional), Arabic, Chinese (Simplified), English, Mongolian

Skills you will gain

Email WritingBusiness CommunicationCommunicationEnglish Language

Learner Career Outcomes

38%

started a new career after completing these courses

44%

got a tangible career benefit from this course

19%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 28 hours to complete
English
Subtitles: Chinese (Traditional), Arabic, Chinese (Simplified), English, Mongolian

Offered by

University of Washington logo

University of Washington

Syllabus - What you will learn from this course

Content RatingThumbs Up98%(23,202 ratings)Info
Week
1

Week 1

5 hours to complete

Introduction to Business English Communication

5 hours to complete
10 videos (Total 26 min), 6 readings, 5 quizzes
10 videos
Video: Course Overview2m
Quiz Proficiency Video: Phone Conversation1m
Video: Introducing Yourself3m
Video: Keeping a Conversation Going2m
Video: Leaving a Conversation1m
Video: Real Language3m
Video: Business Cards4m
Video: How to Create a Good Network3m
Video: Social Networking1m
6 readings
READ FIRST10m
Summary10m
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
4 practice exercises
Proficiency Test30m
What is Appropriate in Business Settings?30m
Business Card Quiz30m
Social Networking Quiz30m
Week
2

Week 2

7 hours to complete

Introductions

7 hours to complete
7 videos (Total 40 min), 7 readings, 8 quizzes
7 videos
Video: Interview with David Blandford of Visit Seattle8m
Video: Seattle, A Business City6m
Video: Describing Your Job2m
Video: Giving Some More Details4m
Video: Describing a Company10m
Video: Company History3m
7 readings
Vocabulary List10m
Summary10m
Summary10m
The History of Starbucks10m
Reading: The History of Amazon10m
Vocabulary List10m
Summary10m
5 practice exercises
6 Things to Know About Seattle30m
Vocabulary Check30m
What Does This Job Do?30m
The History of Starbucks30m
The History of Amazon30m
Week
3

Week 3

6 hours to complete

Emails

6 hours to complete
10 videos (Total 26 min), 5 readings, 8 quizzes
10 videos
Video: Subject Lines3m
Video: Email Greetings2m
Video: Email Closings1m
Video: Appropriate Tone in Email1m
Video: Formality Part 11m
Video: Formality Part 22m
Video: Directness4m
Video: Writing Effective Opening and Closing Sentences in Email, Part 13m
Video: Writing Friendly Opening and Closing Sentences in Email, Part 21m
5 readings
Summary10m
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
7 practice exercises
Subject Lines Quiz30m
Email Greetings30m
Formal or Informal?30m
Direct or Indirect?30m
Building the Right Email30m
Writing Effective Email Openings30m
Writing Effective Email Closings Quiz30m
Week
4

Week 4

5 hours to complete

Meeting Arrangements on the Telephone

5 hours to complete
3 videos (Total 36 min), 6 readings, 3 quizzes
3 videos
Video: Telephoning Arrangements to Meet13m
Video: Leaving Messages14m
6 readings
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m

Reviews

TOP REVIEWS FROM BUSINESS ENGLISH: NETWORKING

View all reviews

About the Business English Communication Skills Specialization

This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations....
Business English Communication Skills

Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.

    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

More questions? Visit the Learner Help Center.