About this Course
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Flexible deadlines

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Intermediate Level

Approx. 18 hours to complete

Suggested: 6 weeks of study, 1-2 hours per week...


Subtitles: English, Spanish

Skills you will gain

English LanguageWritingManagementCommunicationEmailingMeeting

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 18 hours to complete

Suggested: 6 weeks of study, 1-2 hours per week...


Subtitles: English, Spanish

Learners taking this Course are

  • Translators
  • Operations Analysts
  • Public Relations Specialists
  • Accountants
  • Secretaries

Syllabus - What you will learn from this course

7 hours to complete

Staffing and Hiring Decisions

7 videos (Total 43 min), 4 readings, 8 quizzes
7 videos
1.1 I Need To Get My Team Together2m
1.3 Direct and Indirect Approaches8m
1.5 More on the Indirect Approach7m
1.8 Summarizing Basics5m
1.12 Making Direct and Indirect Requests7m
1.14 Week 1 Review9m
4 readings
1.2 Vocabulary Preview: Staffing and Hiring10m
1.6 Example: An Indirect Message10m
1.10 "Hire Smarter, Work Better"10m
1.15 Quizlet Vocabulary Practice: Staffing and Hiring10m
6 practice exercises
1.4 Direct and Indirect Approaches10m
1.7 The Indirect Approach16m
1.9 Summarizing Basics6m
1.11 Hire Smarter, Work Better Summary4m
1.13 Making Direct and Indirect Requests10m
1.16 Week 1 Test30m
5 hours to complete

Meeting Management

6 videos (Total 41 min), 6 readings, 7 quizzes
6 videos
2.3 Effective Meeting Practices8m
2.6 Conference Calling4m
2.8 Future Tense Contractions5m
2.12 Writing Effective Summaries7m
2.14 Week 2 Review9m
6 readings
2.2 Vocabulary Preview: Meeting Management10m
2.4 Example: Agenda10m
2.10 The Future of Meetings10m
2.15 Quizlet Vocabulary Practice: Meeting Management10m
"A Conference Call in Real Life" - satire10m
Global Meeting Planner10m
6 practice exercises
2.5 Effective Meeting Practices18m
2.7 Conference Calling Strategies6m
2.9 Future Tense Contractions8m
2.11 Future of Meetings2m
2.13 Writing Effective Summaries8m
2.16 Week 2 Test30m
5 hours to complete

Leading and Teaming

6 videos (Total 38 min), 7 readings, 6 quizzes
6 videos
3.3 Handling Interruptions8m
3.5 Conference Calling Tips for the Non-Native Speaker3m
3.7 Strategies to interrupt/Hold the floor5m
3.11 Infinitives and Gerunds8m
3.13 Week 3 Review6m
7 readings
3.2 Vocabulary Preview: Leading and Teaming10m
3.4 Amy Cuddy's TED Talk on "Power Posing"10m
3.9 Phrases for Interruption and Clarification10m
3.14 Quizlet Vocabulary Practice: Leading and Teaming10m
The Lewis Model of Cultural Norms10m
Hofstede's Cultural Comparison Tool10m
Directions for Submitting Video/Audio10m
5 practice exercises
3.6 Communication Lesson Review14m
3.8 Strategies to interrupt/Ask for clarification6m
3.10 Phrases for Interruption and Clarification4m
3.12 Infinitives and Gerunds8m
3.15 Week 3 Test26m
5 hours to complete

Planning, Organizing, and Delegating

7 videos (Total 54 min), 5 readings, 7 quizzes
7 videos
4.3 Writing Effective Emails9m
4.5 Communicating Status Reports7m
4.8 Business Communication/Concise Language8m
4.12 Reading Numbers13m
4.14 Week 4 Review: Part 16m
4.15 Week 4 Review: Part 25m
5 readings
4.2 Vocabulary Preview: Planning, Organizing & Delegating10m
4.6 Example: Status Report10m
4.10 Business Writing Tips-Changing Nouns to Verbs10m
4.16 Incomplete Status Report10m
4.17 Quizlet Vocabulary Practice: Planning, Organizing & Delegating10m
6 practice exercises
4.4 Writing Effective Emails16m
4.7 Communicating Status Reports10m
4.9 Business Communication/Concise Language8m
4.11 Changing Nouns to Verbs2m
4.13 Reading Numbers8m
4.18 Week 4 Test30m
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Top reviews from Business English: Management and Leadership

By MAJun 10th 2017

One of the most amazing courses I have attended on Coursera so far. The instructors have done a spectacular job. Thanks Coursera and mentors!

By ASMay 30th 2019

had a great experience of home schooling . Teachers were great and videos very precise , to the topic. Overall a great course!



Wanda Huber

International Educator
Arizona State University Global Launch

Andrea Mürau Haraway

International Educator
Arizona State University, Global Launch

Jenny Young

International Educator
Arizona State University Global Launch

About Arizona State University

Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it....

About the Business English Specialization

This Specialization serves as an introduction to Business English, where you will learn to communicate about topics such as management, finance and marketing. You will also write proposals, executive summaries, and marketing materials. You will also learn the necessary language structures to run a meeting, achieve sales, and negotiate other business transactions. In the Capstone Project, you will apply these skills to communicate and launch a new product in English, making sure that business executives have a variety of linguistic tools with practical applications in business scenarios in a variety of functional areas....
Business English

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.